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Forgot Username

Use this tool if you have a registered account and can’t remember your username. By entering your information as a BCBSAZ member (or if you have started a health plan application), credentialed provider, group benefit administrator, office manager supporting a provider, or employer, you can recover your account.

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Brokers please call our eSolutions team at 602-864-4844 or 1-800-650-5656. eSolutions is available 8 a.m. to 4:30 p.m. MST, Monday through Friday.


Medicare Advantage members visit Healthx portal.

Medicare providers visit the Healthx provider portal.

Health Choice Medicaid or Medicare Pathways visit the member portal.

Health Choice Providers visit the provider portal.